Privacy Policy

Who we are

Consciously Aware LLC (“Consciously Aware,” “we,” “us,” or “our”) is a holistic wellness and personal development practice founded by Dr. Tanya Lea, based in Wesley Chapel, Florida. We operate the website at consciouslyaware.com and provide coaching, group sessions, functional energy assessments, speaking, and related educational resources.

This policy explains how we handle information about you when you visit our website, fill out one of our forms, book a call, join a mailing list, or work with us directly. It applies to the website and to the ordinary business communications that follow from it. It does not apply to third-party websites we link to, which run their own policies.

Information you give us

You are never required to give us anything to read the site. When you choose to contact us, we collect what you type:

Contact details — name, email address, phone number, and city or region, submitted through our contact forms, newsletter signup, discovery-call booking, event registrations, or quizzes.
Scheduling details — the date and time you book, the service you selected, and anything you add in a notes field.
Correspondence — emails, text messages, voicemails, and form messages you send us, along with our replies.
Registration details for in-person sessions, including any accessibility needs or emergency contact information you choose to share.
Information shared during our work together — notes from coaching conversations, intake forms, and assessment results, if you become a client.

Information collected automatically

Like most websites, ours records some technical information as you browse:

IP address, approximate location derived from it, browser type, device type, and operating system.
Pages viewed, time on page, referring website, and the links you click.
Cookies and similar technologies set by us and by the analytics and marketing tools listed below.

We use this to understand which pages are useful, to spot broken things, and to size our advertising. We do not use it to build a profile of you as an individual beyond what is described here.

How we use your information

We use what we collect to:

Answer you — reply to enquiries, questions, and messages you send us.
Deliver the service — schedule and run sessions, send confirmations and reminders, prepare assessments, and share the materials that go with a program.
Take payment and keep the financial records the law requires.
Send you what you asked for — a guide you downloaded, a newsletter you subscribed to, or details of an event you registered for.
Tell you about our work, where you have opted in: new programs, events, and occasional offers.
Improve the website and our services — understanding which pages are read, which questions come up repeatedly, and where people get stuck.
Keep things safe and lawful — preventing fraud and abuse, enforcing our Terms & Conditions, and meeting our legal obligations.

We do not use your information for automated decision-making that produces legal or similarly significant effects, and we do not sell it.

Some of what you may tell us — about stress, burnout, trauma history, sleep, or physical symptoms — is personal in a way that ordinary contact details are not. We treat it accordingly: it is used to serve you, discussed only with you, and never sold, rented, or used for advertising.

Two things you should understand clearly:

We are not a covered entity under HIPAA. Consciously Aware provides wellness education and coaching, not licensed medical or mental health care, so the specific protections of HIPAA do not apply to our records. We nevertheless keep client information confidential as a matter of practice.
Confidentiality has legal limits. We may disclose information without your permission where the law requires it — for example, a valid court order or subpoena, or a credible risk of serious harm to you or someone else.

Cookies and tracking

Cookies are small files stored by your browser. We use them, and permit a small number of service providers to use them, for:

Essential functions — keeping the site working, remembering that you dismissed a banner or minimized an invitation.
Analytics — Google Analytics, loaded through Google Tag Manager, to count visits and see which pages people read.
Marketing and attribution — recording which campaign or referral brought you here so we know where to spend our time.

You can refuse or delete cookies in your browser settings; the site will still work, though some conveniences will forget you. You can opt out of Google Analytics specifically with Google’s browser add-on at tools.google.com/dlpage/gaoptout. Our site does not currently respond to browser “Do Not Track” signals, because there is still no agreed standard for what a site should do when it receives one.

We do not sell your personal information, and we do not share it with third parties for their own marketing. We do rely on a small set of vendors to run the business, and your information passes through them:

HighLevel (LeadConnector) — our CRM, forms, booking calendar, email and SMS delivery. Contact details and scheduling information you submit are stored here.
Google — Google Tag Manager and Google Analytics for site measurement; Google Fonts for typography, which loads from Google’s servers and receives your IP address as part of that request.
Netlify — website hosting and form delivery. Netlify’s servers process the requests your browser makes.
Cloudflare — content delivery for icons and stylesheets used on the site.
Social and review platforms — Instagram, Facebook, LinkedIn, and Google Business, when you follow a link or leave a review. Anything you post there is governed by that platform’s policy, not ours.

Each of these providers is bound by its own agreement with us to use the information only to provide the service. We may also disclose information where required by law, to enforce our Terms & Conditions, to protect the rights or safety of any person, or in connection with a merger, acquisition, or sale of the practice — in which case we will note the change here.

Mobile information is treated separately and more strictly than everything above. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Sharing with the subcontractors who help us deliver the messages — our SMS provider and customer support tooling — is permitted, and only for that purpose. All of the categories described above exclude text messaging originator opt-in data and consent; that information is never shared with any third party, under any circumstances.

Text messages

We send text messages, and we treat the phone number you give us as the most sensitive contact detail we hold. This section says exactly what happens to it.

How you opt in. You give us your mobile number and agree to receive texts in one of these ways, and only these ways: ticking the consent box on a form on this website; writing your number on an intake, registration, or event form; texting us first; or telling us in person or on a call that you would like reminders by text. We never buy phone numbers, and we never add a number that has not been given to us directly by its owner.

What we send. Appointment confirmations, reminders, and scheduling changes; replies to questions you have asked; practical details for events and group sessions you registered for; and — only if you opted into marketing specifically — occasional news, event invitations, and offers. Message frequency varies with your bookings and is typically a few messages a month.

Consent is never a condition of anything. You do not have to agree to marketing texts to book with us, buy from us, or be treated well by us.

How you stop them. Reply STOP to any message and we stop immediately. Reply HELP for help, or reach a person at info@consciouslyaware.com or (813) 294-6201. Message and data rates may apply, depending on your mobile plan. Carriers are not liable for delayed or undelivered messages.

We do not share your mobile information. Ever. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third party under any circumstances, and are excluded from every other category of sharing described in this policy. The only parties that touch your number are the service providers who deliver the messages on our behalf, and they may use it for nothing else.

Email

If you give us your email address, we use it to answer you, to confirm and support your bookings, and — where you opted in — to send occasional newsletters, event invitations, and offers. Every marketing email carries an unsubscribe link at the bottom. One click and you are out, permanently.

Transactional messages by either channel — appointment confirmations, reminders, and replies to something you asked us — are not marketing. They continue for as long as you are working with us, and stopping them means telling us you would rather we called instead.

How long we keep information

We keep information for as long as it takes to do what we collected it for, and then for as long as we have a legitimate business or legal reason to hold it:

Enquiries that never became client work — up to two years, then deleted.
Client records, intake forms, and session notes — seven years after our last session, which matches the ordinary retention period for professional records in Florida.
Financial and tax records — seven years, as required.
Mailing list membership — until you unsubscribe, plus a suppression record afterward so we do not accidentally re-add you.

Security

We use reasonable administrative and technical safeguards to protect the information we hold: HTTPS encryption in transit across the whole site, HTTP Strict Transport Security so browsers refuse to connect any other way, encryption at rest with the vendors who store our data, access limited to the people who need it, individual accounts with multi-factor authentication on the systems that hold client information, and reputable, contractually bound vendors for storage and message delivery. No method of transmission or storage on the internet is completely secure, so we cannot guarantee absolute security. Please do not send sensitive details — financial account numbers, government identification — to us by email or through a web form.

Your choices and rights

Wherever you live, you can ask us to:

Tell you what personal information we hold about you.
Correct anything that is wrong or out of date.
Delete it, unless we are required to keep it for legal, tax, or professional-records reasons.
Stop marketing to you, immediately and permanently.
Send you a copy of the information you gave us, in a portable format.

You do not need to make a formal request for the everyday ones. To stop marketing email, click unsubscribe at the foot of any message. To stop text messages, reply STOP to any message. To correct or update your details — a new phone number, a changed email, a name spelled properly — email or call us and we will change them, usually the same day.

Residents of states with comprehensive privacy laws — including California, Colorado, Connecticut, Virginia, Texas, Oregon, and a growing list of others — have these rights by statute, along with the right not to be discriminated against for exercising them. To make a request, email info@consciouslyaware.com with the subject line “Privacy Request.” We will verify your identity, usually by replying to the address we already have on file, and respond within 45 days. We do not sell personal information or share it for cross-context behavioral advertising, so there is nothing to opt out of on that front.

Children’s privacy

Our services are for adults. The website is not directed to children, and we do not knowingly collect personal information from anyone under 18. If you believe a child has given us information, write to us and we will delete it.

Links to other websites

The site links out to booking tools, social platforms, review pages, and occasionally to articles or resources we think are worth your time. Once you leave consciouslyaware.com, this policy stops applying. We do not control those sites and are not responsible for their content or their handling of your information.

Visitors outside the United States

We operate from the United States, and any information you send us is processed and stored there. Privacy laws in the United States may differ from those where you live. By using the site or contacting us, you understand that your information will be handled as described in this policy.

Changes to this policy

We update this page when our practices change or when the law requires it. The “last updated” date at the top always reflects the current version. Material changes will be flagged on the site before they take effect. Continuing to use the website after a change means you accept the revised policy.

Contact us

Questions, requests, or complaints about privacy go to info@consciouslyaware.com, or to Consciously Aware LLC, 33913 CR 54 STE 102, Wesley Chapel, FL 33543.